Legal · SyncSalez Vendor

Request Data Deletion

You don’t have to close your account to remove specific data. Here’s how to delete individual records yourself, or ask us to delete something on your behalf.

In the app

Delete records yourself

These can be removed directly in SyncSalez Vendor, any time, without contacting us:

  • Your profile photo
    Settings → your profile card → edit photo
  • A customer record you added
    Customers → open the customer → delete
  • A product you added
    Products → open the product → delete
  • A staff member’s access to your store
    Settings → Staff → remove staff
By request

Ask us to delete something else

For anything you can’t remove yourself — or a broader request covering multiple things — email hi@syncsalez.com from your registered address with what you’d like deleted. We’ll verify it’s you and act on it within a reasonable period.

Limits

What we keep regardless

Order, transaction, and sales records tied to completed purchases are kept even if you delete the customer or product they reference, because we’re required to retain them for tax, accounting, and fraud-prevention purposes. See our Privacy Policy for the full picture.

Related

Want to close your account entirely?

See the account deletion page for the full steps, including what happens to your store and staff.

Delete your account