Delete Your Account

Self-service deletion

This works immediately, from any device, without contacting us:

1. Open SyncSalez Vendor and go to the Settings tab.
2. Tap your name/profile card at the top of Settings.
3. Scroll to the bottom and tap Delete Account.
4. Read the warning, then type DELETE to confirm.

Your account is deleted immediately — there’s no waiting period, and you’re signed out automatically once it’s done.

Request deletion by email

Email hi@syncsalez.com from the address on your account (or include your registered phone number) with the subject “Delete my account.” We’ll verify it’s you and delete your account within a reasonable period.

What gets deleted

• Your name, email, phone number, profile photo, and address are erased immediately.
• Your password and any Google sign-in link are removed — the account can’t be logged back into.
• If you own a store, the store and every staff member’s access to it are closed at the same time. (Staff members keep their own personal SyncSalez accounts — only their access to your closed store is removed.)

What’s kept

Order, transaction, and sales records are kept, disconnected from your identity, because we’re required to retain them for tax, accounting, and fraud-prevention purposes. See our Privacy Policy for details. Any technical record of the closed account is purged automatically within 90 days.